Frequently Asked Questions
Everything you need to know about shopping at Trucchi's Supermarket.
How do I place an order for home delivery?
You can shop directly through our website or mobile app. Simply select your items, choose a delivery time slot that works for you, and proceed to our secure checkout.
What is your policy on fresh produce quality?
We guarantee 100% freshness. Our team hand-picks every item to ensure it meets our quality standards. If you are not satisfied with the quality of a perishable item, please contact us within 24 hours for a refund or replacement.
Do you offer curbside pickup?
Yes, we offer convenient curbside pickup at all Trucchi's Supermarket locations. Select 'Pickup' at checkout and follow the instructions in your confirmation email when you arrive.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as Apple Pay, Google Pay, and EBT for eligible in-store and online purchases.
Can I use my digital coupons online?
Absolutely. You can clip digital coupons through your loyalty account on our website, and they will be automatically applied to your order during the checkout process.
How can I modify or cancel my order?
Orders can be modified or canceled up to two hours before your scheduled delivery or pickup window. Simply log into your account and visit the 'Order History' section.